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21.3.2023 | Last updated: 20.2.2025

10 min read

AP Automation: definition, processes, benefits, software & costs

Every invoice your team manually processes is a hidden cost—wasted time, human errors, and missed opportunities. While companies obsess over sales growth, many bleed cash through outdated AP processes that should have been automated years ago. AP automation isn't just about efficiency, though. It's about control.  If you don’t know exactly where your money is going, who’s approving it, and when it’s moving, you're not in control —you're just hoping for the best. It’s time to rethink how your business handles payments and the take loot at the most important AP automation software features, but first:

What is accounts payable?

Accounts payable (AP) refers to the money a company owes to its suppliers or vendors for goods and services that have been received but not yet paid for. It's a liability on the company's balance sheet, representing an obligation to pay off short-term debts to its creditors.

In simpler terms, it's like a company's "to-do list" of payments it needs to make to others. Managing accounts payable efficiently is crucial for maintaining good relationships with suppliers and ensuring the company's cash flow remains healthy.

Accounts Payable examples

  1. Invoices from suppliers: For raw materials, office supplies, or equipment.
  2. Utility bills: Electricity, water, internet, and other utilities.
  3. Rent payments: For office or warehouse space.
  4. Service fees: Payments to contractors, consultants, or other service providers.
  5. Subscription fees: For software, magazines, or other recurring services.
  6. Tax payments: Sales tax, property tax, or payroll tax liabilities owed to government agencies.
  7. Insurance premiums: Payments for business insurance, liability coverage, or employee benefits.
  8. Freight & shipping costs: Payments to logistics companies for transportation of goods.
  9. Legal fees: Payments to law firms for legal consultation and services.
  10. Licensing & permits: Fees for business licenses, operational permits, or industry certifications.
  11. Marketing & advertising expenses: Payments for promotional campaigns, digital ads, or outsourced marketing services.
  12. Employee reimbursements: Payments to employees for business expenses they’ve covered, such as travel or office supplies.
  13. Leasing costs: Payments for leased vehicles, machinery, or other long-term rented equipment.
  14. Maintenance & repairs: Payments for facility upkeep, IT support, or equipment maintenance.

The Accounts Payable process

  1. Purchase Order (PO) creation & approval
    • Buyer submits PO with item details, pricing, terms, and addresses.
    • PO is internally reviewed and approved before sending to vendor.
  2. Goods or Services are delivered
    • Vendor confirms PO details, resolves discrepancies, and delivers goods/services.
    • Receiving department verifies delivery and flags any issues.
    • Invoice Receipt & Logging Vendor submits an invoice to AP after delivery.
    • AP logs invoice as a liability in the accounting system Invoice Matching & Verification
  3. AP verifies invoice accuracy by matching it with other documents:
    • Two-Way Match: PO + Invoice (for services).
    • Three-Way Match: PO + Invoice + Delivery Receipt (for goods).
  4. Invoice coding & classification: AP assigns General Ledger (GL) codes for correct expense categorization. Ensures alignment with department budgets and financial reports.
  5. Approval workflow & internal Sign-Off: Invoice is routed to responsible departments for approval. Approvers verify correctness, budget compliance, and potential errors.
  6. Payment scheduling & execution: Payment is scheduled based on due dates and cash flow. Common payment methods: ACH, checks, credit cards, wire transfers, digital payments.
  7. Payment processing & recording: payment is executed, reducing the AP balance. The transaction is recorded in the general ledger.
  8. Reconciliation & reporting: AP reconciles payments with bank/vendor statements. Identifies duplicate payments, errors, or outstanding invoices. Regular AP Aging Reports track unpaid invoices.
  9. Compliance, auditing & process optimization: Internal audits ensure compliance with company policies and regulations. Fraud prevention measures: Segregation of duties (separating invoice processing from payment execution). Dual approvals for high-value transactions.

Roles and responsibilities in accounts payable

Role Responsibilities Operational level
Accounts Payable Clerk Processes invoices, performs data entry, matches invoices to purchase orders, ensures timely payments. Operational – Ensures transaction accuracy.
Accounts Payable Manager Manages the AP team, ensures compliance, handles escalations, improves processes, and oversees workflow. Managerial – Focuses on process improvements and team management.
Finance Manager / Controller Ensures AP aligns with financial policies, reviews reports, and maintains accurate records. Strategic – Ensures financial data integrity and compliance.
Chief Financial Officer (CFO) Oversees financial health, sets financial strategies and policies impacting AP. Executive – Focuses on high-level financial planning.
Procurement Department Works with AP to ensure purchase orders and supplier contracts are accurate. Collaborative – Aligns procurement with AP processes.
Internal Auditors Reviews AP processes for compliance, identifies risks, and suggests improvements. Oversight – Ensures process integrity and risk management.

 

Challenges of manual accounts payable management

  1. Impact on the Accounts Payable (AP) function:
    • Increased risk of manual errors: Data entry mistakes, duplicate invoice payments, incorrect payment amounts, and misclassified expenses become common due to manual input. These errors lead to financial discrepancies and additional time spent on corrections.
    • Slow processing & payment delays: Manual invoice verification, approval routing, and payment execution significantly slow down the AP cycle, increasing the likelihood of overdue payments and late fees.
    • High operational costs: More AP staff are required to handle invoice entry, validation, and payment processing, leading to higher payroll expenses and lower operational efficiency.
    • Invoice tracking & visibility issues: Without automation, invoices can be misplaced or lost, making it difficult to monitor outstanding liabilities and payment statuses. This increases the risk of missing due dates or making unauthorized payments.
    • Approval bottlenecks: Manual approval workflows rely on physical signatures or email-based approvals, leading to delays, lack of accountability, and difficulty in enforcing financial controls.
    • Difficulty in managing high invoice volumes: As transaction volumes grow, manual processes cannot scale efficiently, leading to backlog issues, increased processing times, and reduced responsiveness to vendors.
  2. Impact on financial management, cash management & treasury operations
    • Cash flow disruptions: Delayed invoice processing prevents real-time visibility into liabilities, making it difficult to forecast cash outflows accurately, increasing the risk of cash shortages or unplanned overdrafts.
    • Missed early payment discounts & higher costs: Without automated scheduling, businesses often fail to capture early payment discounts, missing opportunities to reduce costs and optimize working capital.
    • Reconciliation complexities: Manually matching invoices with bank transactions and general ledger entries is time-intensive and prone to errors, leading to financial misstatements and audit challenges.
    • Weakened financial controls & compliance risks: A lack of automation makes enforcing segregation of duties and audit trails difficult, increasing exposure to fraud, regulatory penalties, and non-compliance with tax and reporting requirements.
    • Budgeting & forecasting challenges: Delayed or inaccurate AP data skews financial planning, making it difficult to allocate funds efficiently, project future expenses, and optimize resource allocation.
  3. Impact on the business
    • Strained supplier & vendor relationships: Late or incorrect payments erode supplier trust, leading to supply chain disruptions, stricter credit terms, and even loss of preferred vendor status.
    • Operational inefficiencies & scalability limitations: As the company grows, manual AP processes become unsustainable, increasing the workload on finance teams and limiting the company’s ability to handle higher transaction volumes efficiently.
    • Increased exposure to fraud & financial risks: Manual invoice handling and payment approvals lack built-in fraud detection (e.g., duplicate payments, fictitious vendors), increasing the risk of financial losses due to fraudulent activity.
    • Higher administrative & correction costs: Error corrections, late fees, duplicate payment recovery, and additional labor costs associated with manual invoice processing reduce overall profitability.
    • Weakened strategic decision-making: Without real-time AP insights, executives lack the up-to-date financial data needed for informed decision-making, delaying responses to market opportunities, cost-saving initiatives, and financial risk mitigation.

What is AP automation? 

Shortly put, Accounts payable (AP) automation is the use of software to streamline and digitize the AP process, reducing manual tasks like data entry, invoice matching, approvals, and payments. It centralizes invoice processing, ensures accuracy through automated validation, and enhances cash flow visibility. By integrating with accounting and ERP systems, AP automation improves efficiency, prevents fraud, and helps businesses manage payables with greater control and precision.

What is AP automation software?

AP automation software, or Accounts Payable automation software, is designed to streamline and automate the accounts payable process within an organization. AP automation software helps manage the entire lifecycle of vendor invoices, from receipt and data capture to approval and payment. Let's take closer look at:

Key AP automation software features

AP Process step What can be automated Key AP automation software feature AP challenges addressed
Capturing invoices & bills Collection of invoices from emails, ERP, and e-invoicing systems OCR (Optical Character Recognition), AI-based invoice capture, Bank & ERP integration Manual data entry errors, lack of visibility, time-consuming processing
Reviewing & verification Invoice matching, flagging discrepancies, & reconciliation Automated invoice matching (2-way, 3-way), GL coding automation, Real-time reconciliation Invoice matching issues, fraud risk, manual review inefficiencies
Approving invoices Workflow automation, automatic approvals based on set rules Customizable approval workflows, Multi-level approval (4- or 6-eye principle), Automated fraud detection Approval bottlenecks, duplicate & fraudulent payments
Executing payments Batch payments, scheduled payments, fraud screening Bulk payment processing, Sanctions screening, Vendor data verification Payment errors, fraud risk, limited cash flow control
Posting invoices to ledger Automatic ledger updates and categorization ERP integration, Auto GL coding, Cost center assignment Manual bookkeeping, compliance issues, high processing costs
Archiving paid invoices Auto-storage of invoices with search & audit trails Digital archiving, Audit trail tracking, Compliance reporting Compliance issues, lack of tracking, difficulty retrieving records

AP automations software benefits

  • Efficiency & time savings: Utilizing an AP automation software eliminates manual tasks, reducing invoice processing times and streamlining approval workflows. With AP software businesses can process payments in batches rather than handling each transaction individually, while seamless ERP and accounting system integration further enhances efficiency.
    • Faster invoice processing
    • Automated approval workflows
    • Batchpayment execution
    • Seamless ERP & accounting integration
  • Accuracy & error reduction: By replacing manual data entry with AP automation software, the risk of human error is significantly reduced. Automated invoice matching ensures accuracy in payments, while built-in fraud detection prevents duplicate or unauthorized transactions.
    • Eliminates manual data entry errors
    • Automated invoice matching (2-way, 3-way)
    • Duplicate & fraudulent payment detection
  • Cost savings: Automating AP processes lowers operational costs by reducing labor-intensive tasks and minimizing late payment penalties. Businesses can also optimize cash flow management and take advantage of early payment discounts.
    • Lower processing costs
    • Fewer late payment penalties
    • Optimized cash flow management
    • Early payment discounts
  • Visibility & control: With real-time cash flow insights and detailed audit trails, businesses can track every invoice and payment with full transparency. User permission controls further enhance financial oversight, preventing unauthorized transactions.
    • Real-time cash flow insights
    • Audit trail & compliance tracking
    • User permissions & approval limits
  • Security & compliance: AP automation strengthens security by reducing fraud risks through multi-level approval processes and automated transaction screening. It also ensures compliance with financial regulations, provides invoice archiving for audits, and verifies vendors against sanctions lists.
    • Fraud prevention & risk mitigation
    • Regulatory compliance
    • Automated invoice archiving
    • Sanctions screening & vendor verification
  • Scalability & flexibility: As businesses grow, AP automation scales effortlessly to handle increasing invoice volumes and multi-entity operations. Support for multiple currencies and cloud-based accessibility ensures financial processes remain efficient regardless of business size or location.
    • Handles high invoice volumes
    • Multi-currency & multi-entity support
    • Cloud-based accessibility
  • Supplier & vendor relationship Management: Automation improves supplier relationships by ensuring payments are made on time, reducing the need for back-and-forth communication. Self-service portals allow vendors to track their payment status, while consistent scheduling prevents service disruptions.
    • Faster payments improve vendor trust
    • Self-service supplier portals
    • Consistent payment scheduling

 Best AP automation software  

A top-tier Accounts Payable automation software should automate invoice capture and porcessing, matching and approval workflows. We've covered the top AP automation software providers here, but here's the shortlist: 

  • Nomentia: A robust cash and treasury management solution with AP automation features, including invoice capture, reconciliation, and global payment processing. It integrates with ERPs and over 10,000 banks, making it ideal for businesses requiring centralized liquidity and payment management.
  • Basware: A comprehensive AP automation platform offering end-to-end invoice processing, procurement integration, and AI-driven invoice matching. It enhances AP visibility with advanced analytics to improve performance and cash flow management.
  • Medius: A cloud-based AP automation solution that streamlines invoice processing, procurement, contract, and supplier management. It automates invoice matching and seamlessly integrates with ERPs for efficient financial operations.
  • Stampli: A collaborative AP automation platform that centralizes invoice management and approval workflows. With AI-powered automation and seamless ERP integration, it enhances communication and control over AP processes.
  • Bill.com: Designed for SMBs, Bill.com automates the entire AP workflow, from invoice capture to payments. It supports multiple payment methods, integrates with leading accounting software, and streamlines approvals for better expense management.
  • Tipalti: A global AP automation solution with built-in compliance, multi-currency payment processing, and supplier management. It ensures regulatory adherence, automates PO matching, and enhances financial controls for international businesses.
  • Oracle NetSuite: A scalable financial management suite with integrated AP automation, providing real-time visibility into invoices, automated payment reconciliation, and robust reporting for growing enterprises.
  • Sage Intacct: A cloud-based AP automation platform with advanced financial management features, including automated workflows, multi-entity consolidation, and real-time balance tracking for improved financial oversight.
  • Coupa: A full-scale spend management platform combining AP automation, procurement, and expense tracking. With advanced driven analytics, it optimizes financial processes and enhances visibility into corporate spending.

The cost of AP automation software 

The cost of AP automation software can vary widely based on your company’s needs and operational complexity. Typically, the software pricing is determined based on factors like system integration requirements, bank connectivity, company structure, payment types, and security needs.

  • Tech stack & integrations: If your business relies on multiple systems like ERP or TMS, seamless integration will impact pricing. The more complex the integration, the higher the cost.
  • Bank connectivity: The number of bank accounts and required connectivity options (e.g., APIs, file transfers) can influence pricing, especially for businesses handling multi-bank payments.
  • Company structure: Businesses with multiple entities across different locations may require advanced user access controls and multi-entity financial management, adding to the cost.
  • Payment processing needs: The number of transactions, supported currencies, and payment types (ACH, wire, card, etc.) will affect the price.
  • Security & compliance: Features like payment archiving, process controls, and third-party sanctions screening add layers of security but also impact overall costs.

In general, the more complex your AP process, the greater the investment required for automation. However, the ROI is often clear—manual processes involving multiple banks, systems, and entities are resource-intensive, leading to high labor costs. AP automation reduces these inefficiencies, making the cost a worthwhile investment for scalability and financial control.

How to select the best AP automation software for your company 

Determining whether AP automation software is the right fit for your business depends on your specific requirements. The key consideration is whether the solution effectively addresses your current challenges while remaining scalable—both functionally and cost-effectively—as your operations grow. Many businesses also prefer to consolidate cash and treasury management within a single system. As a result, they choose solutions that not only streamline accounts payable but also support liquidity management, FX risk mitigation, and cash flow forecasting. Centralizing these processes enhances transparency across entities, banks, and systems while enabling more efficient and accurate reporting.

Steps to choosing AP automation software

  1. 1. Assess your current AP process & pain points
    • Identify manual bottlenecks, such as invoice processing delays, approval inefficiencies, or reconciliation challenges.
    • Determine the number of invoices processed monthly and the complexity of approvals.
    • Assess fraud risks, compliance challenges, and cash flow visibility issues.
  2. Define must-have AP automation software features
    • Invoice capture & processing: Optical Character Recognition (OCR), e-invoicing, and AI-powered invoice data extraction.
    • Approval management & workflows: Multi-level approvals with customizable routing and role-based access.
    • Invoice matching & verification: 2-way and 3-way matching with automated flagging of discrepancies.
    • Payment processing: Batch payments, multi-currency transactions, and automated scheduling.
    • Bank connectivity: Direct integrations with banks to streamline reconciliations and payment execution.
    • Fraud prevention & compliance: Sanctions screening, audit trails, duplicate payment detection, and secure user authentication.
    • Real-time reporting & analytics: Dashboards for tracking cash flow, outstanding payables, and AP performance.
  3. Ensure seamless integration with existing systems
    • Verify compatibility with your ERP, accounting software, and treasury management system (TMS) to avoid siloed operations.
    • Assess how easily the software connects with your bank(s) to simplify payment execution.
    • Look for APIs or pre-built connectors that enable smooth data exchange.
  4. Consider scalability & customization
    • Ensure the solution can scale with your business growth, accommodating multiple entities, international transactions, and higher invoice volumes.
    • Check if approval workflows and user permissions can be tailored to your organization’s structure.
  5. Evaluate security, compliance & audit capabilities
    • Confirm that the software supports regulatory compliance, including tax regulations, financial controls, and audit requirements.
    • Look for fraud prevention features like duplicate invoice detection, segregation of duties, and approval hierarchies.
  6. Compare pricing models & ROI
    • Understand how vendors price their solutions—based on transaction volume, user count, or features.
    • Calculate the potential ROI by comparing automation costs to time saved, error reduction, and reduced labor expenses.

Conclusion: AP automation

Neglecting AP automation is more than just an operational inefficiency—it poses a financial and strategic risk. Manual processes lead to delayed payments, errors, and compliance challenges, all of which can impact cash flow and profitability. Businesses that fail to modernize their AP functions not only waste valuable resources but also miss opportunities for greater financial control and strategic decision-making. The real question is not whether you can afford AP automation, but whether you can afford to operate without it.

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